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After optimizing images, my search app no longer displays images. How can I fix this issue?
After optimizing images, my search app no longer displays images. How can I fix this issue?

Search app images are missing.

Julia avatar
Written by Julia
Updated over a week ago

When images are optimized with TinyIMG, the image URLs are automatically changed by Shopify. As a result, many search apps store the original URLs in their databases, leading to outdated references after image optimization.

To resolve this issue, you'll need to re-sync the images in your search app. Most search apps provide a button for this purpose in their settings page. If you cannot locate such a button, contact the app's support team and request a re-sync of images from Shopify.

Upon completing the re-sync process, your search app will display all the optimized images correctly.

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