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After optimizing images, my search app no longer displays images. How can I fix this issue?
After optimizing images, my search app no longer displays images. How can I fix this issue?

Search app images are missing.

Julia avatar
Written by Julia
Updated over 11 months ago

When images are optimized with TinyIMG, the image URLs are automatically changed by Shopify. As a result, many search apps store the original URLs in their databases, leading to outdated references after image optimization.

To resolve this issue, you'll need to re-sync the images in your search app. Most search apps provide a button for this purpose in their settings page. If you cannot locate such a button, contact the app's support team and request a re-sync of images from Shopify.

Upon completing the re-sync process, your search app will display all the optimized images correctly.

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